How Jörnträhus handles your personal data

Your trust in us is of great importance - both in the delivery of houses but also in how we handle your personal data. We therefore take responsibility for protecting the privacy of our customers and potential customers and for processing personal data in a lawful and secure manner.

By ordering products or services - e.g. house catalogue, house model, etc. - you become a customer of Jörnträhus i Jörn AB (reg. no. 556947-6525) - hereinafter referred to as Jörnträhus.

The customer register contains the contact details you have provided and information about your order, quote or contact request. The personal data is used to deliver the ordered house catalogue, to contact you or to fulfil commitments in agreements with you as a customer. Furthermore, we process your personal data for the administration of delivery/services, marketing of Jörnträhus products and services, information, and for certain statistics, evaluation and quality assurance work. We may also need to communicate your personal information to our sellers and partners in order to deliver the best possible product and service.

In order for Jörnträhus to fulfil its contractual obligations, it is necessary that you provide us with the requested information. It is also necessary for us to process some of your personal data for statistical, evaluation and quality assurance purposes, which is a legitimate interest of Jörnträhus.

Jörnträhus would like to use e-mail and telephone in our communication with you as a customer or prospective customer. Through the house catalogue order form and the contact us form on the website, we collect the data we need to help you in the best possible way. By ticking the consent box and submitting the forms, you agree to your personal data being used to facilitate communication with you. If you do not want your data to be used for marketing, profiling for marketing purposes or communicated to our partners, please contact us at .

Your data may be processed by a so-called data processor who assists in our communication with you. This data processor will only process the data in accordance with the purposes for which your personal data was collected. This includes our contracted vendors, IT consultants, contractors and subcontractors who need to have your data for the purposes listed here.

We do not sell or otherwise transfer your personal information to third parties. Exceptions are trusted third parties who help us manage the site, operate our business, deliver the goods you order or provide service(s) and these parties agree to keep the information confidential and not use it for any other purpose not agreed. We may also share your personal information where we consider it necessary to comply with legal requirements.

We contract with third-party service providers to help us better understand our website visitors. These service providers are not allowed to use the information they collect for us on our behalf for any purpose other than to help us run and improve our business.

Jörnträhus will retain the necessary information for as long as we have an obligation to you under the agreement entered into, and in addition for the time required by law - for example, the Accounting Act. We process your personal data for all other purposes stated herein until you withdraw your consent, or notify us that you no longer wish to be processed, but no longer than five years after your data was first registered.

The processing of your personal data in the Jörnträhus customer register is based on the order contract, legal obligations and/or legitimate interest. In the case of legitimate interest, we use your data, for example, to customise our communication to you based on your purchases.

The controller for the processing of personal data is Jörnträhus. You have the right to receive free information about what personal data exists about you in Jörnträhus's operations. You also have the right to request rectification if you believe that information about you is incorrect or misleading, or deletion or restriction of processing - if the prerequisite for this exists by law.

Send an email to and you will get the help you need.

You have the right to lodge a complaint regarding our processing of your personal data with the Data Protection Authority, which is the supervisory authority. Visit our website datainspektionen.se for more information.

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